Snow and deliveries

Hello everyone,

Well it seems us westcountry folk haven’t quite managed to escape the snow.  I woke up this morning to a thick layer outside and a phone call from a member of staff starting the journey into the office.  I really thought we were going to get away with it!  I’m going to add some photos to our Facebook Page shortly.

Main roads in our area are accessible, but the snow is still falling.  As things stand, we expect to have our usual courier collections but for the time being all our couriers have suspended the next-day and timed delivery guarantees due to snowfall all over the country.  Even if you’re not affected, the depots and hubs that our couriers use are all experiencing delays and backlogs due to not being able to get out to much of the country for several days.

All staff have just about made it in, so calls and orders are being processed as normal.

If you’re ordering for Christmas, it’s recommended to get your order in as early as possible.  We expect normal service in terms of delivery guarantees to resume next week in most areas but who knows what’s going to happen to the weather between now and Chrimbo!  Remember, with our Wormeries we offer a Worm Voucher free of charge if you request one when you order in the comments section.  This means there is no risk to the worms of the freezing temperatures and the lucky recipient of the Wormery can claim their worms when they’re ready in the new year.

Take care on the roads, here are some tips from the BBC on driving in snow.



Parcel Force Delays

Morning people!

We have been advised by Parcel Force that there may be some delays with items sent yesterday for delivery today.  This is due to a technical fault with one of the conveyors at their Coventry hub last night.  We apologise in advance for any inconvenience if any of our deliveries are affected as a result of this.  We have been advised that some of the freight received from our local depot, Exeter, is likely to have been held up.

Delayed items will automatically be forwarded for delivery tomorrow.  If you have any concerns at all, please feel free to give us a call on 01884 841515.