We have been advised by Parcel Force that there may be some delays with items sent yesterday for delivery today. This is due to a technical fault with one of the conveyors at their Coventry hub last night. We apologise in advance for any inconvenience if any of our deliveries are affected as a result of this. We have been advised that some of the freight received from our local depot, Exeter, is likely to have been held up.
Delayed items will automatically be forwarded for delivery tomorrow. If you have any concerns at all, please feel free to give us a call on 01884 841515.
Quick note just to say that we’re currently holding back small parcels and packets that are sent by Airmail. This includes small items sent to Northern Ireland, Eire, France, Germany, Netherlands etc…
This is due to the airspace restrictions currently in place preventing freight and passenger planes from flying across much of Europe.
If your’re not in the UK Mainland, or if you’re quite far from us here in Devon and your item is being sent by post there may be some delays while we wait for the ash to blow over and the restrictions on air travel to be relaxed. Some European parcels that usually travel by road may be delayed slightly too due to the fact the ferries are much busier than usual at the moment.
We’re sorry for the inconvenience but please rest assured we’ll get your orders to you as soon as we can!