New Wormeries page

Afternoon folks,

I just thought I’d post a quick Blog to say that we’ve just changed what is probably the most important page of our website – the Wormery page – hopefully for the better!

The Wormeries page is by far the most visited page of the Original Organics website and is the page which visitors land on from search results and our online ads, so it’s very important that it is effective.  It is our primary chance to show off our excellent products, convey to visitors that we’re good people to do business with – and hopefully convert them into paying customers and Wormery owners!

The old version of the page, whilst quite informative, was very long and didn’t make it easy to compare the available options.  The aim of this exercise was to tidy it up, make the page less cluttered and easier to use – but still provide visitors with the information they’re looking for.

I’ll be monitoring how it compares to the old page very closely over the coming weeks and will undoubtedly be making the odd tweak here and there to make it even easier to use.  But I’m sure you’ll agree it is quite an improvement.

Oh… and here’s how the wormeries page looked nearly 4 years ago!

If you have any comments, as ever, please do let us know!

Liam

Free Overnight Delivery – with love from Original Organics!

NB. This offer has now ended.

We wish you a Merry Christmas,Christmas Baubles
We wish you a Merry Christmas,
We wish you a Merry Christmas,
… and a Happy New Year!

We’re pleased to unveil, for a limtied time only, our extra special Christmas Offer!

FREE OVERNIGHT DELIVERY on *any* order placed on our website, www.originalorganics.co.uk

It’s simple.  Order by 4pm on a working day and your order will be delivered the next working day – and we’ll pay!  It sounds crazy – it probably is… perhaps we’ve had a bit too much mulled wine!

Unfortunately, there are some restrictions on area – as our couriers cannot deliver overnig to some remote areas, but nobody will pay a delivery charge – no matter where you are in the UK!

For more information and to see the not so small print – see our website…

Be quick – this offer cannot last long!  We’re bound to see sense sometime soon.

Merry Christmas,

Liam

American Express now accepted!

Following our news last week that you can pay us online by PayPal, we’ve now also introduced the ability to pay by American Express.

American Express Logo

American Express Logo

Historically we’ve not accepted American Express due to the high costs imposed by them to process AmEx transactions.  However, we’ve now introduced the ability to use it online so we can see how many people would prefer to use it when buying from us.

To pay by American Express you simply select the American Express logo on the secure payment pages when placing your order.

NB.  American Express is only available when ordering from us online and is not available for telephone orders currently.

If you place an order with us and it’s only because we accept AmEx, we would love to hear from you!

Thanks 🙂

Liam

Now you can pay us with PayPal

Over the last few months we’ve been asked a few times why we don’t accept PayPal.  Well, we’re pleased to confirm that you can now, if you wish, pay by PayPal when ordering from Original Organics, WaterButtsDirect or GreenGardenShop.

If you wish to pay by PayPal, simply follow the order process through to the Payment Pages and select PayPal as your payment option.  You will be taken to PayPal’s secure servers to complete your payment before being redirected back to our site to complete the order process.  For extra piece of mind, we are a PayPal verified seller.

Of course, we still accept credit or debit cards directly via our secure payment partners Protx and LloydsTSB Cardnet.

Any comments / ideas / suggestions – we’re always happy to hear them!

Cheers,
Liam

We’re ISIS Accredited!

Today we passed the test required for ISIS Accreditation for our website – which we’re very pleased about.

It’s safe to shop online with Original Organics!

As well as giving us the fancy logo at the footer of our site (which you can click on to verify our accreditation) it also reaffirms our commitment to offering a fast, friendly, efficient, and – most importantly – customer-focussed online shopping experience.

The accreditation shows that we stand for: honest, up-front, sales messages; comprehensive and accurate product information and images; high standards of customer service and support; a reliable despatch and delivery service; and, most of all, our commitment to offering our customers the best possible service at all times.

We’re customers who shop online too – so we know how important it is that customers get a good service when they shop with us.  We also know how frustrating it can be when you have a problem and suppliers are unhelpful and not friendly.

Our customers are our friends and we like to look after them – so I hope this extends the confidence you have to shop online with us!

Cheers,
Liam

An Original Organics Online Evolution

For those that don’t know (and that, i accept, is most people – i know i am a geek!) this year marks web search giant Google’s 10th Birthday.  As part of their celebrations they’ve rolled back the clock to 2001 and allowed people to search the web using their oldest index.

It got me thinking about the evolution of our own website.  If you search for ‘wormery’ using Google 2001, it didn’t know about the Original Organics website back then (though the first result was one of our customers).  Believe it or not, though, we did have a few cobbled together pages with a little info about us back then.

Our first website!

Our first website! See those tiny pics of our Wormeries?

Most of our business at that time was mail order (via catalogues); through local authority ‘schemes’; and dealing with a number of very loyal trade customers.  It’s amazing just how much things have changed in just 7 years.  Now, a growing number of people contact us by email rather than the telephone – and our website is by far the biggest contributor to the direct sales side of our business.  We also have a much larger base of trade customers from small eBay businesses to large mail order organisations and from small, independent, garden centres to retail giants.  But even the trade customers usually find out about us and approach us via our website.

The first Original Organics Online Shop!

The first Original Organics Online Shop!

We launched our first online shop in 2005, just 3 years ago and after about a year or so of ‘in house’ (i.e. Me!) development and a very steep learning curve!  It was a bit ‘rough around the edges’ but it worked (and it was secure!) and as a result we brought our expertise on worms and composting to a much wider audience.  After all – we did invent the Wormery – and if people look online they should find us!

We were ‘late’ to the enter the online market if you ask me.  I think it was partly because being so rural (less than 1,000 lines on our exchange at the time) we still didn’t have access to broadband.  But also because we were so busy elsewhere – most notably with our local authority composting schemes.

Our website today!

Our website today!

Over the last couple of years, however, we’ve put a lot more effort into the online side of our operation launching a new design in 2007 which has seen us through the last 18 months… and we have a lot more planned for 2009.  As discussed in a recent Blog post, we have expanded our “Web Team” (that’s me and Paul!).

A sneak preview!

A sneak preview!

So now, if you search the internet for “Wormeries” – you should find us fairly near the top!